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Customer Service

Shipping & Delivery

We ship via FedEx and USPO, all orders ship following day.

Privacy & Security

We do not sell, share or give out any of our customers' information.

Returns & Replacements

We stand by our tubing, if for any reason you need to return your tubing please call or email customer service. We will exchange or refund any inferior tubing.


All orders are accepted via our secure website or by calling our office at (541)912-2929.

Payment, Pricing & Promotions

We accept Visa, Mastercard, Discover and American express. as well as Purchases orders, Money orders and Check by phone.

Viewing Orders

To view your order, just log in via the link at the very top of this page, all of your order history is kept under your account information.

Updating Account Information

Log into your account and you can change your shipping and personal information.

Customer Service Email:


Customer Service Info:

Golden Gate Glass Works, LLC
3922 West 1st Street Unit B Eugene, OR 97402
Phone (541)912-2929